Your satisfaction is important to us. We invite you to ask the following questions and compare our performance with that of our competitors:


  1. How would you rate your overall satisfaction with the care provided?

    Dissatisfied Slightly Dissatisfied Satisfied Very Satisfied

  2. How would you rate the Home Support Worker's appearance?

    Unacceptable Acceptable Very Acceptable

  3. Do you find your Home Support Worker pleasant and friendly?

    Never Occasionally Sometimes Always

  4. Does your Home Support Worker arrive as arranged?

    Never Occasionally Sometimes Always

  5. Does the office notify you when your Home Support Worker changes?

    Never Occasionally Sometimes Always

  6. How satisfied were you with any contact from the office?

    Dissatisfied Slightly Dissatisfied Satisfied Very Satisfied

  7. If you have had a visit from a Supervisor, how satisfied were you with the visit?

    Dissatisfied Slightly Dissatisfied Satisfied Very Satisfied

  8. Would you recommend our service to your friends or family if they were in need of home support?

    Yes No

  9. In which area or region do you reside?

    Edmonton      Red Deer       Calgary

    Hamilton       Niagara       Haldimand-Norfolk

  10. Do you have any additional comments about our service?



  11. If you would like a response from us please add your email address.




       

          Thank you



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